CASE STUDY: Clinic Management

One of the major American Multi-national investment bank and financial services company based in NYC invited us as consultants and engaged us to help resolve a major performance bottle-neck in one of their Sybase application.

The application was locally developed for NYC team which later got implemented across 7 countries and within short period the usage picked up round the clock with several users logging at once. Certain core screens and forms used to take about 15-30 min to open and at times system got freeze.

The issue diagnosed by our team was in two critical areas of table-locking and process-threads that was resolved within two weeks of time that brought huge relief to all the users across the globe. Once the major issue was resolved, a detail project plan was conceived by our consulting team and handed over to the client’s IT team with long-term recommendations and suggestions.